Store Supervisor

Your opportunity

You will be a Sales Advisor with additional responsibilities to support the Store Manager in store operations and act as the point of reference in absence of the Store Manager.

As a Sales Advisor, you will carry out sales and clienteling actions in order to maximize individual and store target and KPIs. You will provide a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long term loyal relationship and acting as a key ambassador of the Brand.

How you will contribute

• Accomplish the goals set by the Store Management contributing to the teamwork
• Create and develop a positive relationship with the customers, from the first contact to the farewell
• Meet and exceed CRM and retention goals
• Effectively use the Client Book to nurture the relationship with the existing and potential customers
• Create and cultivate a network of contacts to expand potential customer base
• Gather information about the market: new trends, events, competitors’ activities and products
• Effectively interact and collaborate with colleagues in the store and in the company at large
• Implement stock procedures according to company standards and guidelines
• Respect Brioni standards, roles and procedures, promptly sharing possible issues and risks
• Assist Store Manager in daily operations activities: management of shifts and days off, daily inventory, cash management, Store maintenance, open and close the store
• In absence of the Store Manager, act as the point of reference of the store for clients and employees.

Who you are

• At least 3 years of experience in a sales position in a luxury brand
• Fluent in English
• Good knowledge of men’s formalwear
• Good knowledge of high-end fashion field
• Mtm specialization is a plus
• Planning and Organization
• Listening and communication skills
• Flexibility to work in a multicultural context
• Networking and proactivity
• Self-development attitude
• Sense of ownership
• Ability to be mobile on the sales floor for extended periods
• Availability to work a minimum of 2 Saturdays and 2 Sundays per month, annual inventory, and holiday season