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MarketFL - Boca Raton
Industry SegmentLuxury Watches and Jewelry
CategoryFinance
SeniorityAssociate
Job TypeFull time

Our customers come to us because the watch they wear on their wrist matters to them – just as it matters to us. They tell us no one knows the market like we do and that they would never look anywhere else for the latest collections and the best service. Because of that, some of our customers have been with us for over 50 years – we like to think of them as ‘friends of the business’.

There are 4 Watches of Switzerland showrooms in the United States, including dedicated Rolex, Breitling and Omega boutiques.

At each you’ll find the same warm welcome and personal approach, where no question is too hard and no request too much.

Although we can’t offer you a glass of champagne here on our website, we hope you feel especially welcome and enjoy browsing our collections. If there’s anything we can do to help you as you search for your perfect timepiece, please don’t hesitate to contact us. If you’d like to arrange a viewing to come and try on a watch before you purchase, we’ll be happy to welcome you into one of our stores. We’re here to help.

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Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Client Service Representative

Client Financial Service Representative verifies and processes third party electronic sales orders via Pay by Link for merchandise and services. The Client Financial Service Representative also processes and maintains client files up to date with accounts and financial data changes. The Client Financial Service Representative documents and resolves client issues and disputes, ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures.

Responsibilities

  • You will be a constant role model ensuring that every client – both internal and external – receives the exceptional customer service.
  • Your role includes identifying, sharing and spreading best practice throughout the business, and demonstrating excellent teamwork across the Group network.
  • Completion of all training requirements through E learning and other sources
  • Verifies third-party Pay by link orders for merchandise and services
  • Verifies and processes private label phone orders for merchandise and services
  • Verifies and processes personal, business, and cashier’s checks
  • Verifies and clears large cash transaction reports per Anti-Money Laundering Policy
  • Verifies and clears New Vendor Requests as per Anti-Money Laundering Policy
  • Processes and maintains internal client electronic files
  • Assist with sales slip/chargeback retrievals
  • Assist with Tax Exempt address verifications
  • Performs other assigned tasks, store requests as well as special projects and related duties as required.
  • Work schedule consists of retail hours nights and weekends on a rotation basis. Remote work may be required.

Essential Experience & Knowledge

  • Minimum Two-year college degree in Finance, Business or relevant field experience.
  • Strong interpersonal, problem-solving and organization skills.
  • Excellent written and verbal communication
  • Advanced Excel skills, especially with formulas and
  • Strong analytical
  • Excellent computer skills including Microsoft

MarketFL - Boca Raton
Industry SegmentLuxury Watches and Jewelry
CategoryFinance
SeniorityAssociate
Job TypeFull time

Our customers come to us because the watch they wear on their wrist matters to them – just as it matters to us. They tell us no one knows the market like we do and that they would never look anywhere else for the latest collections and the best service. Because of that, some of our customers have been with us for over 50 years – we like to think of them as ‘friends of the business’.

There are 4 Watches of Switzerland showrooms in the United States, including dedicated Rolex, Breitling and Omega boutiques.

At each you’ll find the same warm welcome and personal approach, where no question is too hard and no request too much.

Although we can’t offer you a glass of champagne here on our website, we hope you feel especially welcome and enjoy browsing our collections. If there’s anything we can do to help you as you search for your perfect timepiece, please don’t hesitate to contact us. If you’d like to arrange a viewing to come and try on a watch before you purchase, we’ll be happy to welcome you into one of our stores. We’re here to help.

Copied

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
Industry Segment: Luxury Watches and Jewelry
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Client Financial Service Representative
Watches of Switzerland
Ft Lauderdale
Luxury Watches and Jewelry
Full time
Posted 2 years ago

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description
About Watches of Switzerland

Our customers come to us because the watch they wear on their wrist matters to them – just as it matters to us. They tell us no one knows the market like we do and that they would never look anywhere else for the latest collections and the best service. Because of that, some of our customers have been with us for over 50 years – we like to think of them as ‘friends of the business’.

There are 4 Watches of Switzerland showrooms in the United States, including dedicated Rolex, Breitling and Omega boutiques.

At each you’ll find the same warm welcome and personal approach, where no question is too hard and no request too much.

Although we can’t offer you a glass of champagne here on our website, we hope you feel especially welcome and enjoy browsing our collections. If there’s anything we can do to help you as you search for your perfect timepiece, please don’t hesitate to contact us. If you’d like to arrange a viewing to come and try on a watch before you purchase, we’ll be happy to welcome you into one of our stores. We’re here to help.

Copied

Client Financial Service Representative

Watches of Switzerland

Ft Lauderdale

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Client Financial Service Representative
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